GENERAL TERMS AND CONDITION OF USE AND PRIVACY POLICY – TOKEN MSBB MONEY APP
MSBB MONEY LTD., based at 2-4 Victoria Avenue, Longcroft House, Office 015, London, England, hereinafter referred to as MSBB MONEY and the person named and qualified in the Registration Form Proposal and respective Agreement of Electronic Money Account, hereinafter referred to as CUSTOMER, agree on the following terms and conditions of use:
1.1. MSBB MONEY hereby aims to establish, regulate and inform about the terms and conditions of use of the Security Device, through the TOKEN app.
1.2. The CUSTOMER hereby declares to be aware of, as well as to accept, without any reservations and/or limitations, the terms and conditions set forth herein.
1.3. Considering the services and products provided by MSBB MONEY, in particular the access to the Electronic Money Account, and in order to provide its CUSTOMERS with security access to the digital platform, MSBB MONEY provides the CUSTOMER with virtual security device, herein referred to as “TOKEN”.
1.4. Access to and use of “TOKEN” are subject to the prior existence of an Electronic Money Account with MSBB MONEY, and the user must provide their identification data and data relating to their account when registering on the digital platform.
1.5. These Terms of Use establish the conditions, obligations and responsibilities regarding the use of TOKEN, through which the CUSTOMER may securely access the services provided by MSBB MONEY.
1.6 .”TOKEN” is available for download from the App Store (Apple) and Play Store (Google).
2.1. MSBB MONEY allows its CUSTOMERS to conduct remote transactions, which will always be monitored by MSBB MONEY itself, pursuant to its Policies, by strict information security procedures, through encrypted and certified operations in accordance with the General Data Protection Regulation (GDPR) rules.
2.2. The CUSTOMER has MSBB MONEY's online platform available for access to the Electronic Account, where they can make transfers and or receive Electronic Money for other users, payment of services and or merchants and currency exchange.
2.3. MSBB MONEY may provide access for consultation and transactions upon validation of “TOKEN” virtual device, which provides the generation of a security authentication code for operations carried out in the electronic environment, ensuring and validating the CUSTOMER's access to their Electronic Money Account and respective desired operations and transactions.
2.4. The CUSTOMER, by allowing the installation of the software on their mobile device, declares that they accept that the transactions carried out in an electronic environment will be protected by this “TOKEN”, accepting and agreeing to all the terms of use and regulations arising from it.
3.1. The CUSTOMER, proceeding with the installation and use of this “TOKEN”, hereby acknowledges and authorises “TOKEN” to collect data from the mobile device for login and transaction authentication carried out in the electronic environment.
3.2. Information gathered and used for the specified purposes will not be used outside the proposed scope.
3.3. The CUSTOMER is warned about the individual use of the security device and is responsible for any damages that may be caused due to improper or negligent use of “TOKEN”, being expressly forbidden to use it for purposes other than those specified in these Terms of Use, becoming civilly and criminally liable for its irregular use.
3.4. MSBB MONEY assures that, after the agreement between the parties has ended or at the request of the CUSTOMER, all personal data will be deleted from the database within the period established by law, always pursuant to the specific regulations, rules and legislation.
3.5. The CUSTOMER agrees with and accepts that MSBB MONEY will collect, store, process and dispose of personal data and private information pursuant to what has been established in these Terms of Use and in accordance with the General Data Protection Regulation (GDPR), among others, specific or not, applicable to this Instrument and the transactions requested and carried out through this “TOKEN”
3.6. For the purposes of these Terms of Use, the term “processing” means any operation carried out with personal data, such as the ones regarding collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, assessmen or control of information, modification, communication, transfer, diffusion or extraction.
3.7. MSBB MONEY will only process personal data upon express consent provided by the holder, and the sharing of personal data with third parties is forbidden unless there is specific consent from the holder for this purpose, except in the event of waiver of consent provided by law.
3.8. Each time the CUSTOMER uses “TOKEN” to validate and confirm access to their Electronic Money Account, they expressly authorise, for that transaction, that “TOKEN” collects data from the mobile device for login authentication and transaction carried out in the electronic environment.
3.9. The CUSTOMER is aware of and committed to, by all possible and legal means, not sharing login and passwords with third parties, as well as not infringing or attempting to infringe these Terms under any circumstances.
3.10. MSBB MONEY is committed to taking sufficient security, technical, administrative and other measures to protect personal data from unauthorized access and from improper or unlawful processing, communication or any other use, in accordance with the law.
3.11. MSBB MONEY irrevocably and irreversibly declares that its shareholders/partners, advisors, administrators, directors, employees, service providers, including their subcontractors and agents, are fully aware of and comply with the legal provisions, regulations and rules that deal with the protection of personal data, domestic and foreign, as well as any and all other laws relevant to the operations, services and products provided by MSBB MONEY.
4.1. The“TOKEN” virtual device is the exclusive property of MONEY, protected by copyright and the CUSTOMER is not allowed to use it for any other purpose other than those provided for in these Terms of Use.
4.2. The CUSTOMER must only use their own mobile device to validate their “TOKEN” and therefore access their demand deposit account and request transactions, meeting the minimum security requirements stated in these Terms of Use.
5.1. The CUSTOMER will be liable for the correct use of “TOKEN” and MONEY will not be held responsible for any improper use of the device.
5.2. The CUSTOMER must immediately and expressly inform MONEY about any kind of damage, loss or theft of the electronic device which contains the virtual device, so that MSBB MONEY can take all necessary measures, as well as the suspension of use of “TOKEN.
5.3. MSBB MONEY is not liable for the unavailability, error or failure in digital media, nor is it liable for any inconsistencies in data transmission, quality of internet connection or the presence of viruses that modify or harm the operational system.
6.1. .MSBB MONEY operates in accordance with UK and EU law, ensuring the CUSTOMER the right to privacy, to the protection of personal data and the confidentiality of private communications.
7.1.The service channel is open and widely disclosed to all CUSTOMERS, and, in case of violations of these Terms of Use, they should be immediately notified for the appropriate measures.
7.2. Communication can be sent through the following emails:
b)help@msbbmoney.co.uk